Key Holding and Alarm Response

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We are a trusted and resourceful key holding partner, with clients from many different sector of industry including  NHS, Local Authorities, Big high street names and a number of residential customers.

We can manage a variety of properties, ranging from single building premises to multi-site estates.

Our Officers use GPS Tracking, which provides a full electronic report and GPS footprint for the delivery of all services.

As a Key Holding customer you will benefit from;

• Alarm response reports including colour pictures (where relevant)
• Effective management and security to your business or residence 
• a proactive and responsive specialist security partner that tailors the service to fit your needs
• full management and support 

All alarm response calls are managed through our 24 Hour Control Room and can provide a response team for :

• Fire Alarm Systems
• CCTV activations on remotely monitored CCTV
• Lone Worker man down alarms
• Panic Alarms 

Each activation is acted upon and a response vehicle is assigned immediately by following our escalation process the correct authorities will also be notified. All of our operators use GPS Tracking giving  accountability.

Each customer site file contains all the information and access instructions to provide a timely and detailed response from notification to completion for both the operator and the responding officer. 

This includes:

• full site details
• site plans
• emergency escalation procedures
• key holder escalation details